HEAR WHAT OUR CUSTOMERS HAVE TO SAY
Pepe Infiniti is proud of the many testimonials we receive from our customers every day. Here's what people are saying about Pepe Infiniti:
"No fuss, no muss"
Good job; no fuss, no muss. Easy exchange of a lease.
Kelby B.
"Friendly - Sincere - Honest"
Friendly sales. Sincere attitude. Honest opinion. Good customer service.
Victor H.
"Professional, patient & understanding"
Very professional, patient and understanding staff. Ready to do what it takes to make sure you go home happy.
Jisel C.
"Fabulous - Professional - Courteous"
Fabulous - Professional - Courteous. Dan was wonderful. Very kind and patient. Great follow-up. Paula was very explicit and professional. I loved the "no pressure" approach. This is my 2nd Infiniti, my first experience was a very happy one. So far, we are off to a good start on our 2nd experience.
Jolee C.
"Anthony was very knowledgeable about the G37 coupe AWD and offered me the best price in the New York / Connecticut area."
I would like to say Thank you! At first, I was kind of reluctant, being a woman and purchasing a new car. However, my salesman, Anthony Grant, was awesome. He was so inviting and personal. He answered all my questions and calls promptly. Anthony was very knowledgeable about the G37 coupe AWD and offered me the best price in the New York / Connecticut area. Paula was also very friendly and offered here personal experience with buying a car. I love Pepe Infiniti and would advise anyone to purchase their car or truck there. The team is phenomenal.
Sharon J.
"The transaction was easy and hassle-free."
From the time I entered Pepe Infiniti to look at a car I found your salesman knowledgeable, courteous and no pressure. The transaction was easy and hassle-free. My new Infiniti has been a great ride. I am very pleased. The follow-up, after I purchased my car has been terrific. Thank you.
Kay D.
"My experience with Pepe was great"
My experience with Pepe was great. They fulfilled all my expectations with my new vehicle. They stood by their word from Day 1. They were all a pleasure to work with from the sales dept. to the service dept.
Danny L.
"Never had such a wonderful experience"
Pepe salesperson was completely informed about the vehicle. While having a sense of humor, always maintained his professionalism. Salesman was caring of my needs, eager to listen and hear what my wife and I had to say. I have bought over the years at least 20 new cars and never had such a wonderful experience as with the experience I had at Pepe. Sales manager, salesman, credit people as well as the people that I called afterwards for questions we had.
Burton L.
"Love the FX!"
Dear Anthony - Love the car. Got all the documents I needed. Thanks so much for handling the plates, etc. You saved me a bunch of steps. You did a great job. Love the FX!
G.
"Impressive" would be the best way to describe my recent experience with Pepe Infiniti."
"Impressive" would be the best way to describe my recent experience with Pepe Infiniti. I was looking to acquire a new FX 35 and had contacted Pepe after some not so pleasant experience with other dealers. Anthony Grant handled my order like no other salesperson I had dealt with before. He was able to locate the vehicle to my exact specifications as I requested in almost no time at all. There was no need for time wasting negotiation because I was given the best offer from the start. For once, I was not persuaded to take a vehicle that I didn't want just for the sake of a sale. Pepe Infiniti has a stellar team that delivers quality service in every department and is truly committed to customer satisfaction. I will gladly refer anyone interested in purchasing an Infiniti to Pepe without hesitation.
Leo C.
"Jim was a very knowledgeable salesman"
My initial experience at Pepe Infiniti was good. Jim was a very knowledgeable salesman and I felt very comfortable working with him.
Laurie
"A very satisfactory experience!!"
From the moment we walked in the door - unplanned (we had been at a restaurant around the corner and remembered Pepe from a previous Infiniti we owned prior to our Lexus) - your staff was warm, welcoming, instructive and courteous. It took about a month of incredible effort by our salesman, Jim Knudsen, but in the end, he located and secured the exact car we wanted (something no other dealer within 100 miles would or could do!) at the most favorable price we could get. Overall, a very satisfactory experience!!
Gwen G.
"Pepe Infiniti is the new Service Excellence!"
Pepe Infiniti is the new Service Excellence! They far exceed all expectations...a true luxury experience! Before I ever stepped foot in the showroom, Pepe Infiniti treated me like a valued customer. I had submitted my first request for information via the web. In less than 24 hours I was speaking with a sales representative. David Sayers is the epitome of service excellence! I've never met a salesperson as thorough and knowledgeable about their product and services. Every buyer experience should be as pleasurable! Thank you! (p.s. - My Infiniti G35 speaks for itself...luxury and performance beyond words!).
Margaret V.
"Ira Parker is the Best!!"
Warm, welcoming staff in showroom. Patient and respectful answers to all our questions. Extremely accommodating to all requests and needs. Ira Parker is the Best!! And a major reason we have leased 5 Infiniti to date!
Juley H.
"Our experience was one of the best we have had..."
Our experience was one of the best we have had when looking for a car. Everyone was helpful and courteous. We are thrilled with our QX56. We are happy to recommend the dealership and Jim Knudsen to our friends.
Tracey & Seth M.
"My experience at Pepe dealing with Dave Sawyer was great"
I really have to say that my experience at Pepe dealing with Dave Sawyer was great. He had all the answers that I needed and I never felt pressured for a decision. I leased a G37 for my son who is very happy with the vehicle. Thank you all for your help.
Anthony C.
"Wonderful experience at Pepe Infiniti"
Wonderful experience at Pepe Infiniti. Very friendly atmosphere. Was not pressured to make decision I did not want to make. I felt as if a friend was doing what was necessary to get me in the car I wanted. Not some pushy salesman trying to force me into lease a car. I owe my wonderful experience to one of your salesmen, "Mel Herrman". He is a very good person, honest, relaxed, not pushy, just had the feeling that he was trying to do what was best for me. Pepe should value such a great employee. Rest of staff was also polite and helpful.
Doug K.
"I would recommend Infiniti and Pepe to my friends"
David Sayers was my salesman and he did a great job. He was very knowledgeable and pleasant to deal with. He did not pressure me into buying - just answered my questions. I've only had my car a couple of weeks but I would recommend Infiniti and Pepe to my friends.
Shaker S.
"The most pleasant I've ever had with a car dealership"
The entire experience was the most pleasant I've ever had with a car dealership. The young sales, Percy, was very informed and very confident. He was attentive to follow-up but not at all "pushy". The finance manager had a very pleasant why of offering additional services, but not trying to force me into them. Follow-up, so far, has been very cordial and responsive. And I love my new vehicle!
Richard H.
"I would recommend the salesman and Pepe to anyone"
Everything was all that I could expect. The salesman was very cooperative and very helpful. I would recommend the salesman and Pepe to anyone who will be looking for a luxury car.
Stephen K.
"I would definitely return to Pepe Infiniti in the future"
My husband and I were very pleased with the service we received from your sales staff, George Cherabino, specifically, and everyone else that assisted in our leasing experience. I would definitely return to Pepe Infiniti in the future.
Denise F.
"Thank you for the fine service"
My experience was very much like the 1st time I visited Pepe Infiniti. Excellent attention from my sales person, Jim Knusen. Also Michael - Sales Manager. After leasing the first FX35, 2007, I was so impressed with the car I decided to make it the last car I will own for the rest of my life. Thank you for the fine service. Hope relationship continues for life of my car.
A. Rozelle
"Gracious and accommodating"
The first time we had the oil changed on our new Infiniti, my husband and I commented about how gracious and accommodating David Sorrenino was to us. He made it a very pleasurable experience.
Gene I.
"I look forward to doing business again in October '09"
The salesman, Rares Constantin, was both knowledgeable and up front throughout. I look forward to doing business again in October 09.
S. Goad
"Pepe Infiniti offered a great deal right up front..."
Pepe Infiniti offered a great deal right up front without the haggling! They found the exact car I wanted very quickly and did not waste my time.
Vikram D.
"My experience at Pepe Infiniti dealing with Anthony Grant was nothing but an absolute pleasure!"
My experience at Pepe Infiniti dealing with Anthony Grant was nothing but an absolute pleasure! There were no games, a strictly professional experience. Hassle free! I look forward to dealing with him again in 39 months :)
Annamarie P.
"We are very happy with our decision to go with an Infiniti again"
My experience at Pepe Infiniti was very positive. I was greeted with friendliness and hospitality. Everyone treated my husband and I with respect and gratitude. We are very happy with our decision to go with an Infiniti again.
Martin M.
"Pepe Infiniti is by far an outstanding dealership"
Pepe Infiniti is by far an outstanding dealership. I recently leased my 2nd vehicle from them. From sales to service to credit, everyone was exceptionally personable, professional and courteous.
Stephanie K.
"Because I love the Q45 so much, I am keeping it in the family..."
I purchased a 2001 Q45 from Pepe Infiniti and loved it. I didn't want to give it up. Your December special flyer arrived in the mail. My wife left it in the kitchen for a few days to get my attention. No luck. My children put the sales brochure on my pillow on my bed one evening and I started to look it over. Within 48 hours, I was driving my new M35. Because I love the Q45 so much, I am keeping it in the family and my 18 year old nephew is driving it with 105,000 miles and nothing wrong with it.
Steve F.
"Experiences have been great"
I have leased 2 vehicles from Pepe, both M35Xs. Experiences have been great. Mr. Jim Knudsen handled both leases very professionally and thoroughly. Inconvenience to me was minimal. Would recommend Pepe Infiniti.
Pablo P.
"The 'No-Pressure' attitude was welcomed"
All the sales and staff people were helpful and courteous. Follow-up phone calls were prompt. The "no-pressure" attitude was welcomed approach to sales vs. other car competitors. I felt there was a genuine concern about my full understanding of how the vehicle worked.
Mark S.
"Would recommend them to all of my friends"
Excellent service from salesman and general manager. Very professional and helpful. Would recommend them to all of my friends.
Marvin W.
"Pepe Infiniti Is A Classy Organization"
I have leased 3 Infiniti FX35s from Pepe Infiniti. Each experience was professional and pleasant. I also have a service agreement and have found this department of the dealership to be especially pleasing. I'm always able to set convenient appointments and a loaner car is provided. Pepe Infiniti is a classy organization and I plan on continuing my relationship in the future.
Wayne C.
"Pleasureable"
Shopping for a new automobile is not one of my favorite pasttimes. But, you guys made it pleasureable.
Richard A.
"Easy and delightful"
I have found that working with the salespeople at Pepe Infiniti makes buying a car easy and delightful.
Audrey M.
"First Class Service!"
Service was excellent, as was the attention to detail. Both my wife and I were treated with respect. Rares Constantin and his manager Dominick Volpe did a great job!! First Class Service!
Dana C.
"John McQuade is a pleasure to do business with"
John McQuade (salesman) is a pleasure to do business with. He understands the needs of the customer. The support staff made the total experience hassle free. Everyone at Pepe was totally preofessional.
Kraus O.
"I couldn't have been happier with the experience"
The senior staff at Pepe bent over backwards to help me through a difficult transaction. They were there for me, providing good advice and helping me navigate to my goal. I couldn't have been happier with the experience.
Jeffrey G.
"I was greeted with warmth and professionalism"
The first time I visited Pepe Infiniti, well over a year ago, my experience was positive. I was greeted with warmth and professionalism. The receptionist made sure that we had "help" immediately. We worked with Ira, Michael and Joe both times we purchased cars at Pepe and found them to be cordial, professional, and efficient. I would recommend Pepe Infiniti to anyone!
Dominick D.
"Pepe Infiniti AAA+"
Great service. I recommend that everyone buys an Infiniti. I give this dealer, Pepe Infiniti, AAA+ Thank you, Pepe.
Michael G.
"Totally Satisified"
I am totally satisfied with Pepe Infiniti and its staff. Rares Constantin has been a pleasure to deal with. He loves the Infiniti product, and it really shows! Well done. Many thanks.
Michael C.
"Completely Satisified"
I have had a positive experience in purchasing my new Infiniti. The car performs really well and I'm very pleased about the choice I made. It fits my needs in height and comfort. I am completely satisfied with the sales department.
Anna G.
"My Best Experience to Date"
I have purchased and leased many vehicles over the years and must say that working with David Sayers was my best experience to date. He followed up on everything he committed to and called me a number of times to make sure everything was going well and answer any questions. Based on this experience, I would come back to Pepe when I am again in the market and would recommend you folks to others.
Walter D.
"I am Very Satisfied"
I am very satisfied with the service. Ira Parker was very professional and thorough. The sales manager was very nice. The financial manager was very professional. Danya Hubert in the service department has always taken excellent care of my needs. This is my fifth vehicle and I shall continue to recommend you.
Marion S.
"First Class"
The attention I received at Pepe Infiniti was definitely First Class. The salesperson took every care to explain all the features and benefits of my purchase, and the supporting personnel were open and personable. It's a great place to buy a car!
Francis S.
"A very pleasant experience"
Overall, a very pleasant experience.
Laurence W.
"THE best experience I've ever had"
Buying my G37 from Pepe Infiniti was THE best experience I've ever had with a car dealership and I don't give praise readily. It's the kind of service you expect but never receive. I was made to feel valued at every step of the process and David Sayers deserves special mention for his professional and courteous service.
Oliver D.
"Pepe was great"
Pepe was great and David Sayers was fantastic! Dedicated and committed to service and customer satisfaction. I'm recommending my friends to David at Pepe.
Irwin L.
"John Linden was excellent in every way"
My experience with Pepe Infiniti has been very good. John Linden was excellent in every way. From showing me how to use the many options that the car has. I even went back a second and third time for further instructions. John has never lost his temper and was always polite. So far my experience with Pepe has been of satisfaction.
Andre E.
"Kudos to Pepe for setting the sales and service standard"
Working with Pepe sales and service professionals was a delight. They were courteous, thorough and delivered on what they promised in a timely manner. Although I have purchased and serviced in the Westchester area a BMW, Acura and Audi, among other vehicles, my Pepe experience exceeded any comparison. Kudos to Pepe for setting the sales and service standard.
Bruce B.
"The staff is amazing!"
My experience with Pepe Infiniti was unlike any other dealership. The staff is amazing. From the minute you walk in the door, they make the experience of buying a car a comfortable one. Receptionists and salespeople are fast and efficient. Although, fast at processing the paperwork for your new car, they take the time to explain the full details of every step in the process, not to mention the complimentary drinks they provide to quench your thirst after all the questions you ask. Overall, Pepe Infiniti is the best dealership I've been to while on the search for my G37 coupe. I am very happy and would recommend Pepe Infiniti to anyone! Thank you!
Dowalat T.
"I love David Sayers!"
I love David Sayers! He was efficient, charming, polite, eager to please! A wonderful salesperson. I love my car. My son and daughter in law both said it drives better than my Mercedes E 500. I particularly am happy with the beep when you go over the line on the right or left. All in all - I am going to be happy to return to Pepe Infiniti to buy a new car in the future.
Harriet S.
"Satisfied customer since 1995"
I have been a satisfied customer at Pepe Infiniti since 1995. I have purchased 4 cars from Pepe and I can really say that Pepe Infiniti is by far the best dealer I have dealt with. I would recommend Pepe to anyone.
Mario M.
"My 3rd Infiniti"
My 3rd Infiniti! Would not drive any other car - not Mercedes, Acura, nothing else - no one beats Infiniti's service department! I will and have recommended Pepe Infiniti to may other folks.
Ann D.
"Someone we could trust"
Anthony was straightforward, honest, pleasant and efficient. It made all the difference in purchasing the car to deal with someone we could trust.
Michael R.
"Extremely helpful and courteous"
Everyone at Pepe Infiniti was extremely helpful and courteous. The purchasing, financing and deliver processes were all ver efficient. I would highly recommend Pepe Infiniti to friends and family.
Mark W.
"Outstanding"
My experience with Pepe sales was outstanding. They were attentive, problem solving and efficient. The car and the experience are wonderful.
Brian E.
"A great dealership"
Excellent buying experience. Salesman (Rares), and financial guy (Charles) were helpful and answered all questions. Rares went out of his way to make sure we were happy. Charles knew his stuff and was very pleasant to work with. Great dealership overall but most of all, very comfortable experience and pleasant buying my car at Pepe.
Herman K.
"My 3rd Pepe Infiniti"
Pepe Infiniti was so easy to work with. George was a knowledeable, professional and friendly salesman. The price and service at Pepe was unbeatable!!! This is my 3rd Pepe Infiniti car and I will continue to use Pepe in the future and have no problem referring friends and associates to George at Pepe!!!
C.T.D.
"The best"
My experience with Pepe has been the best since I started buying cars 40 years ago!
John D.
"I would recommend Pepe to everyone"
Pepe Infiniti's sales department treated us like family. Ira Parker is a true professional. I would recommend Pepe to everyone.
Howard C.
"Very warm feeling"
After my first visit, I returned 2 days later for a test drive. When I walked in, all of the sales staff acknowledged me as if we had been friends for years. I was offered coffee or water. It was a very warm feeling and felt good about the dealer experience.
Nancy K.
"Professional and Thoughful"
Everyone I met was professional and thoughtful. Jim Knudsen made the deal happen.
John M.
"John McQuade has been fantastic"
My experience in dealing with Pepe Infiniti was very pleasurable and accommodating. Everyone at Pepe infiniti was very courteous and helpful. Our salesperson was John McQuade. This is the third vehicle we have purchased from him. He was and always has been very courteous, knowledgeable and a pleasure to deal with. My experience with John McQuade has been fantastic and I will continue to do business with Pepe and John McQuade in the future.
Hector R.
"The salesman was excellent"
I am very satisfied with Pepe Infiniti where I lease[d] the FX35. The salesman was excellent. He was very courteous and made me want to come back to get my second car. Let alone, the car is amazing. I feel very secure when I drive it.
Marcia T.
"Excellent experience"
Courteous service. Salesman very helpful. Finance courteous. Knowledgeable. Excellent experience.
Donna B.
"I will recommend Pepe Infiniti to friends and neighbors"
After having a bad experience in a N.J. dealership, I found my way to Pepe Infiniti. My luck in calling and being directed to David Sayers was appreciated. He answered all my questions, showed me the vehicle and let me test drive the car. I purchased it quickly, feel like I got a good deal and I'm happy with the car. I will recommend Pepe to friends and neighbors.
Harriet S.
"John was fantastic"
John McQuade was a pleasure to deal with. I initially chose Pepe Infiniti because John was the first to respond to my interest request and John was fantastic from that point on. Thanks John!
Jason S.
"A pleasure doing business with you"
You were able to help work through challenges others weren't willing to because of my status as recently arrived in the U.S. You found an agreement with my employer which allowed [me] to get an attractive price. I would highly recommend your services, and if I remain in the U.S. hope to continue doing business. Thanks!
Maria E.
"Mel has been terrific"
I'm a new customer and so far I've been treated like a long standing customer. Mel has been terrific.
Stephan M.
"Our salesman was great"
Our salesman was great. Everyone was very helpful. We are very happy with the car. Thank you!!
Chris S.
"Best Service"
Best service in 30 years!
John D.
"Pepe Is My Dealer Of Choice"
The lease on my Infiniti was coming to an end in 2 months and the dealership I had leased two Infintis from previously never contacted me. When I got hold of them, they told me, essentially, call them in two months when the lease was up. During the same time frame, Pepe Infiniti, who I had no previous dealings, worked hard to get my business. The same night we went to look at new leases we signed a lease for a car we picked up the next day. The staff at Pepe Infiniti asked the right questions, listened to my needs and went above and beyond to meet them. Pepe Infiniti is my dealer of choice for my business. Congratulations! Thank you!
Robert R.
"I would recommend him to anybody I know"
My salesman, George, was extremely friendly and very helpful. I would recommend him to anybody I know. His service was excellent. By the way - I love my new G35X. I love the pick up of the car getting onto any highway - parkway or thruway.
Judith S.
"Relaxed, Comfortable Environment"
Low pressure, friendly and efficient. Made leasing very easy in a relaxed, comfortable environment.
Ihor C.
"Outstanding Job"
I would like to commend Pepe Infiniti on the outstanding job and personal service which I and my wife received while shopping for my 2008 M35. My salesman, Ira Parker, was knowledgeable, courteous, and very caring. He made my wife and I feel like we were old friends. He made it clear that if we had any problems with our vehicle he would be a phone call away. My wife and I would not hesitate in returning. Thanks for the experience.
Karen & Joe D.
"I am very pleased that I bought my car from you"
I am very pleased that I bought my car from you. Your salesman made everything possible to find the car that I wanted. The people from Pepe Infiniti are very polite and respond promptly to my needs.
Mladen K.
"Thank you much"
From the sales manager, credit manager, and Mel, the salesperson, everyone on Pepe's staff were very knowledgeable and accommodating during my EX35 lease transaction.
Donna G.
"Having a Great Time"
Just a quick note to tell you how pleased I am with my G35. My last two cars have been a BMW and a Volvo and I must say that the G35 blows them away. People just comment about the style of the car. Having a great time.
Christopher S.
ps: Dealing with your sales rep (George Cherubino) was a pleasure.
"Excellent Sales Team"
Excellent sales team devoted to customer satisfaction. Very responsive to customer needs and budget. No pressure sales.
Frank S.
"My salesman was particularly kind and informative"
Everyone I met with at Pepe Infiniti was very helpful. They explained all manner of details about the G37...even to a "novice" like me both before my purchase and afterward. Time was never an issue. David was particularly kind and informative.
Elaine L.
"Excellent"
Sales experience with Ira Parker was excellent.
Martin G.
"I was in and out very fast"
Working with Pepe and their sales staff was apleasure. There was no haggling. They quoted me the best price the first time and I asked for a little better price for my trade in, it was taken care by the manager. I was in and out very fast.
Rajkumar
"Everyone was friendly and extremely helpful"
Buying a car at Pepe Infiniti was a pleasant experience. Every was friendly and extremely helpful. I would definitely recommend Pepe infiniti to friends and family.
Eric F.
"Rares was a wonderful salesman"
He really was very helpful when I purchased my vehicle. He went over everything step by step. Thanks so much.
Jose C.
"Not being 'talked down to' because I am a woman"
Apart from the total experience, the best thing is not being "talked down to" because I am a woman. I have visited many showrooms where, because I happened to be accompanied by a male friend, I became invisible, even though I was the person responsible for making the decision on what vehicle to purchase, and also responsible for paying for the vehicle. As you can understand, these are dealerships which lost my business and to which I have not returned. This has NEVER been my experience at Pepe Infiniti.
Anna F.
"I had a great experience with Pepe Infiniti"
I found the salespeople very helpful and knowledgeable. John was a pleasure to work with. I would definitely recommend family and friends to Pepe Infiniti.
Chris L.
"Would definitely recommend"
Very helpful staff. Friendly and warm. Attentive to buyer's needs. Knowledgeable and friendly. Process to get car was very easy. No game playing. Would definitely recommend. John McQuade was GREAT!
Michael A.
"We were happy with Pepe Infiniti the first time around, that's why we came back"
This is the second Infiniti that we have leased through Pepe Infiniti. The customer service we received from the receptionist to our wonderful car salesman was excellent!! Ira Parker was the person we dealt with this time and not only was he extremely knowledgeable, he had an engaging personality and he made the whole process very comfortable for us. We were happy with Pepe the first time around, that's why we came back and were not disappointed in any way. Thank you!
Terrance N.
"He was polite, sweet and able to answer my questions"
I wanted to write a note to let you know what a delight David Sayers was to work with in purchasing my new Infiniti. He was polite, sweet and able to answer my questions, and I felt good about buying my new car from him. I own a business that employs thousands of people and appreciate getting good reports. The financial gentleman, "Elberto", was also charming.
Harriet S.
"The best experience I have ever had!"
The best experience I have ever had in 30+ years leasing a vehicle! Professional, responsive, courteous, knowledgeable and completely thorough in every aspect of the transaction. A pleasure to deal with. Period!!
Peter F.
"I will be back again and again!"
The entire process was straight-forward and easy. Your team of professionals handled everything. I will be back again and again!
Kenneth K.
"It was about my satisfaction"
I had a great experioence in dealing with Ira Parker when I purchased my G35X. I always felt that we were on the same page. In dealing with Ira, I never felt it was about the sale, it was about my satisfaction.
Robert C.
"I enjoy doing business there"
This is the second car I have leased from Pepe Infiniti. I enjoy doing business there. Their salespeople are pleasant and the management are even nicer. They gave me a very good, competitive price without all the regual tactics that you typically have to go thru. I will probably lease my 3rd car there in the future!
Robert M.
"Recommend Pepe Infiniti to Friends"
The sales presentation was outstanding and the instruction on utilizing the electronics and navigational equipment was exceptional. I am pleased with the service and would recommend Pepe Infiniti to friends.
Catherine B.
"Smooth and painless"
Excellent salesmen. With constant follow-up, especially after vehicle delivered to see if any additional questions about how to operate the car. Delivered when promised. Overall the transition from my old Infiniti to my new one was smooth and painless.
Jeffrey R.
"I have enjoyed the Infiniti family"
I would like to thank Ira Parker for making my experience with Infiniti so successful. He has guided, explained and helped me to feel comfortable in an area of which I knew little. I had to return a leased car after my husband died, which he did with understanding. I have enjoyed the Infiniti family. Thanks!
Susan K.
"Pepe adds a ton of value by going the extra mile"
My experience at Pepe was top-notch every step of the way. Friendly, knowledgeable, no pressure sales staff; a fair deal; and great on-going service and follow-up. One of the reasons I'm on to my second M35X is no doubt the great product, but Pepe adds a ton of value by going the extra mile and ensuring high customer satisfaction.
Howard H.
"Pepe Infiniti is the best!"
Dealership looks very upscale. I was approached by a very nice salesman by the name of Ira Parker who was very professional in every aspect of the process. I am definitely coming back and would highly recommend this dealership as well as the cars to everyone. Pepe Infiniti is the best! I love Infiniti!
John G.
"Very Pleased with the Whole Operation at Pepe"
It was a pleasure to deal with Pepe Infiniti and the salesman Ira Parker in particular. The whole experience was very easy; they gave me the best price for my lease and lent me an SUV for the weekend to take my son to college. Ira Parker was extremely knowledgable about my car and walked me through everything. When I came back for service and had a few more questions he came out to the car with me and showed me again everything I needed to know. I was very pleased with the whole operation at Pepe.
Marjorie G.
"Flawless, Friendly"
A flawless, friendly transaction.
Jonathan S.
"Handled Efficiently & Quickly"
It was a pleasure dealing with your dealership. Huff was very personable and the transaction was handled efficiently and quickly.
Steven K.
"Offered to let me take home the vehicle for 24 hours"
From the first phone call, the salesperson told me he would find me whatever car I wanted, even if he didn't have it at his dealership. I had been to another dealership the prior week who was pushing me into a car that he had in his stock and I wasn't happy, so this first phone call put me at ease with that. Then he offered to let me take home the vehicle for 24 hours also. So between these 2 things, I really wanted to purchse my Infiniti at Pepe even though it is farther from home.
Daryl S.
"Pepe Experience was a Delight"
From the first time I leased my Infiniti, Pepe experience was a delight. From the time you enter and greeted till the time you leave. To the salesman, service representatives, to the service work on the car down to the workman that bring the car to you after service. Everyone has always been helpful and cordial. I really only have everything good to say about your dealership.
Maryann U.
"Very Professional and Helpful"
I was recently in for my first oil change on my G35S. It was a very good experience. Everyone was very professional and helpful. The gentleman who took care of me (Nick, I believe) was great. The car came back clean and washed, it looked great. The loaner car was also very convenient. Overall a pleasant experience!
Daniel M.
"Extremely Pleasant, Very Helpful"
John McQuade, our sales rep, was extremely pleasant, very helpful, and had extensive knowledge of the EX and of the transaction. Service at Pepe has been responsive, quick, reliable and convenient.
Harvey M.
"I was on the road within 1 hour"
I picked up my G37 on a Saturday and everything went very smooth. I called my salesperson when I was on my way from Brooklyn. When I arrived at the dealership the salesman was waiting and my car was ready to go. After him showing me my car and telling me about the features, he took me inside to do the paperwork. Everything went like clockwork. I was out of there and on the road within 1 hour. I could not have been more pleased. Thank you.
Robert B.
"I Was Very Satisfied"
The shopping experience was generally nice. I did a lot of research ahead of time so I didn't request assistance in determining which car to buy but the sales person was courteous and patient, didn't push me to make a decision either. I like that very much. The transaction was handled in a speedy fashion and professionally. I was very satisfied.
Leiming O.
"We are Thrilled with our New FX35"
We have been very pleased with the professionalism and service at Pepe Infiniti. More importantly, we very much appreciated the assistance provided by David. He is quite knowledgeable and a delight to work with. He represents your company very effectively and made our buying experience a pleasant one. Finally, we are quite thrilled with our new FX35.
Phillip W.
"Wasted No Time Getting Me The Best Deal"
John McQuade knew exactly what I wanted and wasted no time in getting me the best deal on the car of my choice. No up-selling, under quoting or exaggerations, and no surprises.
Donald M.
"Good Sales Personnel"
Good sales personnel.
William G.
"LOVE THE CAR!"
I received great service and just LOVE THE CAR! It is hands above my previous vehicle, which was a 2006 M.B. 280.
Debra D.
"Very Helpful"
Pepe Infiniti has been very helpful in finding a vehicle for my family.
William G.
"Keep It Up!"
When it comes to car dealerships, I normally only return for major servicing. I always find them busy, long waits to drop off and delays in picking up. And I speak from experience. In the last 8 years, I've owned/leased from Mercury, Toyota and GMC and never returned after the first oil change. Your service department seems to get it. They were efficient, friendly and anticipated my needs (offering a loaner, etc.) without me having to ask. And for the price - I don't feel I'm getting overcharged. Please keep it up!
John F.
"Polite and Professional"
My salesman, Rares Constantin, acted in a polite and professional manner and played an integral part in my decision to purchase my vehicle at Pepe Infiniti. I serviced my new vehicle a few weeks ago and found the staff at the service department to be professional and courteous.
Gregory S.
"Quite Pleasant"
My experience in buying my vehicle at Pepe was quite pleasant. Mr. Grant is a very courteous and respectful sales consultant. I would highly recommend him to others.
Kenneth S.
"Friendly, Courteous"
The service was excellent and the salesperson extremely knowledgable. His friendly, courteous manner impressed me and guaranteed me to be a repeat customer.
Frank S.
"A Very Enjoyable Experience"
My sales and leasing consultant, Rares Constantin, was more than happy to take care of my every need. The experience was cordial, yet professional, without high pressure from everyone on the Pepe Infiniti staff. It made for a very enjoyable experience. Pricing was very competitive.
Michael S.
"Buying the car at Pepe Infiniti was a pleasure"
Buying the car at Pepe Infiniti was a pleasure. The salesperson, M. Ropes, kept me informed every step of the
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