Customer Testimonials
Just had some general service done on my Q50. Experience was very quick. Staff was great. They treated me great. Also bought some stuff from parts, and was treated very well.
My dealer took care of me from returning my prior Honda to make sure everything is done proper, he even called my insurance company (of course with my consent) to switch it over to the new car.
First and foremost, after extensive research of NY/NJ dealerships, I found Pepe INFINITI to have some of the most competitive prices for both new and certified pre-owned vehicles. When contacting the dealership with questions about several vehicles, I had the good fortune of connecting with Adilson Verdan. In every interaction, Adilson was prompt, professional, knowledgeable, and patient. When I decided to move forward with my purchase, my wife and I had logistical challenges making it to the dealership due to my injured leg and driving restriction. ON HIS DAY OFF, Adilson drove over 45 minutes to pick us up! He patiently walked us through the paperwork, explained features of the car until we had no questions, and concluded with a test drive. Again, on his day off. Finally, finance manager Alen Myrthil was a pleasure to deal with in settling the final details of the transaction. FIRST CLASS experience from start to finish.
Excellent customer service will return to this dealer ship to buy my next car theq50 is a great car and I really enjoy driving to work and home
The work was completed to my satisfaction. The service consultant was friendly and explained the work completed.. which was done in a timely manner. The payment for the service was efficient.
First and foremost, after extensive research of NY/NJ dealerships, I found Pepe INFINITI to have some of the most competitive prices for both new and certified pre-owned vehicles. When contacting the dealership with questions about several vehicles, I had the good fortune of connecting with Adilson Verdan. In every interaction, Adilson was prompt, professional, knowledgeable, and patient. When I decided to move forward with my purchase, my wife and I had logistical challenges making it to the dealership due to my injured leg and driving restriction. ON HIS DAY OFF, Adilson drove over 45 minutes to pick us up! He patiently walked us through the paperwork, explained features of the car until we had no questions, and concluded with a test drive. Again, on his day off. Finally, finance manager Alen Myrthil was a pleasure to deal with in settling the final details of the transaction. FIRST CLASS experience from start to finish.
Gilbert was very friendly and helpful. I had a flat and he made sure my tire was on and ready for me in no time at all. There was a slight misunderstanding of if my warrantee was covered, to which I spoke with the GM and he was nothing but personable and professional and cleared everything up for me. Overall a very good experience.
Just a great place to deal with. Staff is always friendly and always helpful. Will always come back for my cars as time allows. I always leave happy from this location.
Excellent dealership and service center, great customer service but sometimes they missed little things. I bought four tires and did balance and alignment. At the end of it he could have put on 4 dust caps. I also did my brakes, change all filters, transmission fluid and oil. Lots of work. So I think 4 dust caps was nothing to pitch in.
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